education hub

Office Closure- Friday, June 10th

Our offices will be closed on Friday, June 10th for our annual training and development session. We will be unavailable for meetings, phone conversations and email inquiries.  We apologize for any disruption this may cause, and will be back in the office at 8:00AM Monday morning to serve you. In the meantime, you can check out the self-service options we have available to you as our valued client. 

  • Client Connect: Our interactive app allows you to make payments, file a claim, or request simple changes to your policies. You can even print auto ID cards or review your policy documents immediately.  Available to access from your desktop, or mobile device.

-Desktop users Click Here

-Apple users Click Here

-Android users Click Here 

  • Claims Inbox: Ideal for new claim submissions as well as communication on an existing claim. Email provides a convenient way to provide detail and send photos/documentation to your account manager, that you can reference at any time from your own email inbox. Email [email protected]
  • Client Service Inbox: For simple questions and change requests on non-urgent matters. Your questions will be quickly routed to an expert to respond. Email [email protected] to get connected.

Whichever method you choose to get in touch, we look forward to assisting when we return on Monday

Partner With an Expert

What should Cannabis companies look for in an insurance provider?

The insurance climate for cannabis businesses remains a bit cloudy however, it is improving. Due to the challenges cannabis operators and related companies face in terms of insurance options, it is vitally important to partner with an expert. Here are a few tips for choosing the right insurance partner for your operations.

  • Knowledgeable and Experienced – Your insurance solution provider should have the knowledge and experience in the industry. You know your industry well and understand that each operation is unique. The same can be said for each vertical within the Cannabis industry. The average insurance agent knows very little about Cannabis or the nuances of the industry. Be sure to partner with an agent that does their homework and can be a true resource for the right coverage, important exclusions and limitations, as well regulations facing your business.
  • Access to Markets – The cannabis insurance market is very segmented. While many insurance companies remain a hard ‘NO’ to cannabis operations, other companies may provide a policy but the coverage varies drastically. It is important to have access to a broad selection of companies so that you can find a policy that fits your needs and your budget.
  • Team – Although many entrepreneurs are independent, it is good to rely on a team of other experts to help along the way. The same can be said with your insurance provider. Your insurance provider should be made up of a team that can assist with the coverage, support, changes, questions, claims, employee benefits, loss control, training and more.
  • Tools and Resources – Insurance is only one component in the risk management solution to help finance your risk. It is important to partner with an agent that can provide additional tools and resources to assist with employee training, handbooks, OSHA logs, client portal, and 24/7 access (if possible).

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